Shipping
Shipping Policy
Thank you for shopping with us! We are committed to providing you with a seamless shipping experience. Below are the details of our shipping policy:
Processing Time:
Orders are processed within 5 business days (excluding weekends and holidays). You will receive a confirmation email once your order has shipped.
Shipping Rates and Delivery:
Shipping rates vary based on the size, weight, and destination of your order. The total shipping cost will be calculated at checkout. Estimated delivery times are:
- Standard Shipping: 7-14 business days
- Expedited Shipping: 3-5 business days
International Shipping:
We ship worldwide! International orders may take longer due to customs processing. Please note that customers are responsible for any customs duties or taxes applicable in their country.
Order Tracking:
Once your order ships, you will receive a tracking number via email to monitor your shipment.
Lost or Damaged Packages:
We are not responsible for lost or damaged packages caused by the carrier. However, if an issue arises, please contact us at [support email] for assistance, and we will do our best to resolve it.
If you have any questions, feel free to contact our support team at info@refined-london.com
Thank you for choosing Refined London.